Privacy Policy

1

Information We Collect

What Personal Data We Collect

We collect information that you provide directly to us, information we collect automatically, and information from third parties.

Personal Information

Full name and contact details
Email address and phone number
Shipping and billing addresses
Date of birth (optional)
Profile picture (optional)

Payment Information

Payment method details
Billing address
Transaction history
Payment preferences
Bank details (for sellers)

Seller Information

Business name and details
GST and tax information
Bank account details
Business address
Company registration documents

Technical Information

IP address and device type
Browser type and version
Operating system
Pages visited and time spent
Referring website details

2

How We Use Your Information

Purpose	Description
Order Processing	To process and fulfill your orders, including payment processing and shipping
Account Management	To create and manage your account, and provide customer support
Service Improvement	To improve our website, products, and customer experience
Communication	To send order updates, promotional offers, and important notices
Security	To detect and prevent fraud, abuse, and security issues
Legal Compliance	To comply with legal obligations and respond to legal requests

3

Data Security

Industry-Standard Security Measures

We implement robust security measures including encryption, access controls, and regular security audits to protect your data from unauthorized access, alteration, or destruction.

Encryption

All sensitive data is encrypted using SSL/TLS protocols. Payment information is handled through PCI-DSS compliant payment gateways.

Access Control

Strict access controls limit employee access to personal data based on job requirements. Regular security training is provided to all staff.

Regular Audits

We conduct regular security audits and vulnerability assessments to maintain the highest security standards.

4

Sharing of Information

With Sellers

We share necessary order information (name, address, contact) with sellers to fulfill your orders. Sellers are contractually obligated to protect your data.

With Logistics Partners

Shipping information is shared with our logistics partners to deliver your orders. Partners are required to maintain confidentiality.

Legal Requirements

We may disclose information if required by law, to protect our rights, or to prevent fraud or harm to others.

We Do Not Sell Your Data

Shopiikart does not sell, trade, or rent your personal identification information to third parties for marketing purposes.

5

Cookies & Tracking

Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect some website features.

Analytics

We use Google Analytics to understand how users interact with our website. This helps us improve our services.

6

Your Rights

Right to Access

You can request a copy of the personal information we hold about you.

Right to Correction

You can request correction of inaccurate or incomplete personal information.

Right to Deletion

You can request deletion of your personal information, subject to legal requirements.

Right to Object

You can object to certain types of processing of your personal information.